About Us

Hello G is a trusted Business Process Outsourcing partner based in Sri Lanka, delivering high-quality, affordable, and customized outsourcing services to clients worldwide. We combine Sri Lanka’s skilled workforce, strong communication skills, and competitive cost advantage to help businesses scale efficiently. Our operations are built on professionalism, confidentiality, and long-term partnerships - providing flexible outsourcing models for companies of all sizes.
A team of skilled professionals collaborating in a meeting.
A team of skilled professionals collaborating in a meeting.

Our Mission

To empower global businesses through reliable outsourcing solutions and exceptional Sri Lankan talent.

Our Vision

To be a leading BPO company in South Asia known for quality, trust, and innovation.

Projects

Our diverse project portfolio.

We successfully managed a 24/7 customer support operation for an international client, handling voice, chat, and email inquiries. Our trained agents improved response time by 35% and boosted customer satisfaction through consistent, quality-driven support.

Customer Engagement & Support Project
Client Reactivation & Retention Project

We executed a client reactivation initiative for a long-term customer, focusing on re-engaging inactive users. By combining personalized messaging and efficient communication strategies, our team helped achieve a 40% improvement in client retention rates.

Lead Generation & Conversion (FTDs) Project

Hello G led a targeted outreach campaign for a global partner to attract and convert high-quality leads. Through a structured process of research, outreach, and follow-up, our team helped increase first-time conversions and strengthen their sales funnel performance.

Onboarding & Affiliate Marketing Project

Our team managed end-to-end onboarding for a major client’s new user base- from registration and verification to continuous account support. This project enhanced user experience, reduced onboarding time, and ensured consistent engagement across regions.